Information about Universitas Brawijaya Services:

Providing The Best Service to Realize Service User Satisfaction


UB’s Motto:

“Join UB Be The Best”


Motto of the Faculty of Mathematics and Natural Sciences:

Serve with SAICC, “Smile, Active, Innovative, Comfortable, and Courteous”


Universitas Brawijaya Service Promises:

Determined to implement an integrated work system to provide the best service to realize the satisfaction of UB service users in the framework of Excellent Service.


Service Ethics:

  1. Starting with smile and greetings
  2. Must use an identification card
  3. Be polite towards UB service users
  4. Not arbitrary towards UB service users
  5. Not justified in providing services while smoking or communicating with mobile phones or other communication devices